HomeOffice & AdminAssociate Manager, Drug Safety | MSD Pharmaceuticals | Gurgaon, India

Associate Manager, Drug Safety | MSD Pharmaceuticals | Gurgaon, India


Merck & Co., Inc., Kenilworth, New Jersey, USA is known as “Merck” in the United States, Canada & Puerto Rico. We are known as “MSD” in Europe, the Middle East, Africa, Latin America & Asia Pacific. We are a global biopharmaceutical leader with a diverse portfolio of prescription medicines, oncology, vaccines, and animal health products.

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Designation: Associate Manager, Drug Safety

Location: Vatika Tower, Gurugram, Haryana, India

Job Description:

Our Human Health Division maintains a “patient first, profits later” ideology. The organization is comprised of sales, marketing, market access, digital analytics, and commercial professionals who are passionate about their role in bringing our medicines to our customers worldwide.

Role Summary

  • The Pharmacovigilance (PV) Specialist is responsible for the day-to-day case management activities within the country(ies) covered by the country operation including compliance with PV processes and regulations and our policies and procedures.
  • He/she is able to function independently in the processing of adverse events. This includes the procedural responsibilities in the areas of: Adverse experience case management including HA submissions; aggregate safety report health authority submissions and health authority submission compliance for individual case safety reports and aggregate safety reports.
  • As requested by the PV CountryLead, the PV Specialist may undertake other additional activities including projects.

Key Responsibilities:

Primary responsibilities include, but are not limited to:

  • (PV Country Lead will amend/delete the lists below according to the actual activities assigned. It is not an expectation or requirement that the PV Specialist undertakes all the activities/responsibilities listed.)
  • Responsible for day-to-day adverse experience case management within the country(ies) covered by the country operation including case intake and follow-up activities in accordance with Global Safety procedures, the review of local literature as per Compay procedure and country regulations, and health authority submissions of cases in accordance with Global Safety procedures and health authority requirements.
  • Responsible for aggregate safety report submissions in the country(ies) in accordance with Global Safety procedures and health authority requirements.
  • Responsible for the reconciliation of adverse events reports received from other company operating units (e.g., Designated Point of Contact, Medical Information, etc.) and contractual partners, as applicable

  • Responsible for the filing, storage, and archiving of safety-related data in accordance with our policies and local requirements.
  • Serve as the local Deputy Qualified Person for PV (QPPV) / deputy local responsible PV person for the country(ies) when delegated by PV Country Lead.
  • Serve as a back-up in the absence of the PV Country Lead to ensure business continuity.
  • Responsible for being compliant with local PV regulations, our policies and procedures, and Global Safety procedures at the country level.
  • Participate in individual case safety report compliance activities and takes the necessary corrective actions locally for the late reporting within the country(ies) covered by the country operation.
  • Assist in preparation for audits/inspections for their country/territories and may participate in the audit and/or inspection.
  • Identify and communicate potential safety issues with the PV Country Lead.
  • Assist in the delivery of training to PV staff and customer-facing non-PV staff (e.g., Sales Reps, Medical Information, etc.) and distributors/vendors/business partners in the country(ies) within scope.
  • Complete and document required PV training within the required timelines.
  • Perform other activities as requested by the PV Country Lead.
  • The PV Specialist is expected to have strong communication and time management skills, and have the ability to work independently with minimal supervision.

Qualification: B.Sc/B.Pharma or Equivalent

Experience: Minimum 1 Year of Pharmaceutical Industry, with Knowledge of PV regulations

Functional competencies

PV Intelligence

– awareness of pharmacovigilance systems & requirements

– awareness of pharmacovigilance principles, concepts, practices & standards

– knowledge of the local country(ies) pharmacovigilance regulations & obligations

– awareness of Good Clinical Practice concepts


Communication skills

– excellent written & spoken English

– ability to communicate effectively verbally and in writing

– proficient in the local language(s)

– proficient in Good Documentation Practices

Computer skills

– good word processing, presentation & spreadsheet application skills

– familiar with the use of a safety database

– ability to learn new computer interface systems


– Strong project management skills with the ability to prioritize assignments

– Excellent time management, organizational & planning skills

– High level of accuracy & quality in work

– Strong collaboration skills with the ability to work across boundaries

– Sense of urgency and the ability to make rapid, disciplined decisions

– Compliance mindset/focused

– Courage and candor

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