Founded 4 Decades ago Alkem Laboratories is now amongst India’s largest Generic and Specialty Manufacturing Company
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Alkem has 21 Manufacturing Units in India and Across The world, and are Inspected by Worlds main Regulatory Bodies and Approved like USFDA/MHRA/TGA, etc
Position: CRM Executive
Location: Mumbai, Maharashtra, India
- Financial-Control of overall expenses within budget for all CRM initiatives and compliance to the Concurrence System.
- Maintain MCI Compliance to good CRM & Marketing practices.
- Strategize & plan yearly customer engagement initiatives, for each division along with the business & Strategy.
- Calendarize Customer engagement programs across CRM along with business ROI. Appropriately budget & phase-out budgeting for CRM programs along with business Responsible for customer engagement plans/execution at all conference forums (Domestic & International)
- Coordination with Travel Desk Team-Travel Itinerary and Stay Arrangements. Develop Standard operating procedures for all CRM processes; ensure compliance to the laid down SOPs.
- Plan International/National & regional pharmaceutical conference participation. Extend backend & administrative support to businesses for CRM function & activations related to CME participation, hospital grants & honorarium, and Patient Awareness inputs.
- Maintain Customer database for each segmented layer of the pyramid
- Track and monitor return on effort & investments periodically as per the business.
Experience: 3-8 Years
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