Home Office & Admin Administration CRM Executive | Alkem Laboratories | Mumbai

CRM Executive | Alkem Laboratories | Mumbai

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Founded 4 Decades ago Alkem Laboratories is now amongst India’s largest Generic and Specialty Manufacturing Company

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Alkem has registered Many Brands amongst the Top 50 Brands in India Like, Clavam, Taxim, Pan, Pan D. The dominance of Alkem in the Anti Infective segment remains unchallenged.

Alkem has 21 Manufacturing Units in India and Across The world, and are Inspected by Worlds main Regulatory Bodies and Approved like USFDA/MHRA/TGA, etc

Position: CRM Executive

Location: Mumbai, Maharashtra, India

Job Description:

  • Financial-Control of overall expenses within budget for all CRM initiatives and compliance to the Concurrence System.
  • Maintain MCI Compliance to good CRM & Marketing practices.
  • Strategize & plan yearly customer engagement initiatives, for each division along with the business & Strategy.
  • Calendarize Customer engagement programs across CRM along with business ROI. Appropriately budget & phase-out budgeting for CRM programs along with business Responsible for customer engagement plans/execution at all conference forums (Domestic & International)
  • Coordination with Travel Desk Team-Travel Itinerary and Stay Arrangements. Develop Standard operating procedures for all CRM processes; ensure compliance to the laid down SOPs.
  • Plan International/National & regional pharmaceutical conference participation. Extend backend & administrative support to businesses for CRM function & activations related to CME participation, hospital grants & honorarium, and Patient Awareness inputs.
  • Maintain Customer database for each segmented layer of the pyramid
  • Track and monitor return on effort & investments periodically as per the business.

Qualification: Graduation

Experience: 3-8 Years

Salary: Negotiable

Contact Details:

hrd@alkem.com

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