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Bioclinica is an agile organization with more than 2,500 colleagues around the globe – and growing! Our expansive footprint and domains of expertise afford plenty of opportunities to be challenged, to succeed, and to advance your career whether looking for that first job or your next big career move.

Our dynamic team is unified by our strongly held values: shared Success through passion, knowledge, and innovation. 

Position: Director – Human Resources

Location: Mysore, Karnataka, India

Job Description:

Primary Responsibilities

Acts as a business partner for the assigned business segment(s), providing support to senior management, by

  • Conducting monthly meetings and working closely with management to improve work relationships, build morale, increase productivity and retention
  • Providing guidance and interpretation of company policies
  • Providing guidance and input on business unit restructures, workforce planning, etc.
  • Developing and maintaining employee engagement and development programs and succession plans
  • Managing to the business segment talent goals
  • Analyzing key metrics against the benchmark and making recommendations

Manages HR operations for the assigned business segment(s) by:

  • Participating in talent acquisition strategy, recruitment and onboarding activities
  • Developing and maintaining job descriptions
  • Creating and maintaining personnel documentation according to company policies and standards
  • Coordinating all employee events
  • Processing all exit activity including conducting exit interview and preparing separation notices and related documentation
  • Managing leave of absence activity and documentation

Promote and support performance management efforts by

  • Providing day to day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)
  • Creating and launching annual performance evaluation process; reviewing and providing feedback to management on performance evaluations to ensure effectiveness, compliance and internal equity
  • Guiding managers through the performance improvement plan process and assisting with the development of staff
  • Responding to employee questions, concerns
  • Managing and resolving complex employee relations issues; conducting effective, thorough and objective investigations as needed

Maintains employee confidence and protects operations by

  • Keeping human resources information confidential
  • Building and fostering effective working relationships with employees and managers to promote a high level of employee engagement

Complies with Federal, State and Local Requirements by

  • Following policies and procedures
  • Maintaining in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance

Ensures compliance with internal and external requirements by

  • Maintaining organizational charts
  • Updating and providing reports as requested on turnover, recruiting, other personnel data, etc.

Performs supervisory functions to Human Resources Associate by:

  • Communicating job expectations
  • Planning, monitoring and appraising job results
  • Coaching, counseling and disciplining staff
  • Initiating, coordinating and enforcing systems, policies, and procedures
  • Approving direct reports timesheets, requests for time off and/or overtime
  • Performing timely performance evaluations of direct reports
  • Coordinating and conducting new hire interviews; facilitating hiring decision
  • Training new hires on company processes and responsibilities

Maintains Quality Service and Departmental Standards by

  • Reading, understanding and adhering to organizational Standard Operating Procedures (“SOP”)
  • Assisting in establishing and enforcing departmental standards

Secondary Responsibilities

Contributes to team effort by

  • Service as project manager on assigned HR initiatives
  • Cross-training and serving as back up to other HR functions
  • Exploring new opportunities to add value to the organization and departmental processes
  • Performing other duties as assigned
  • Works closely with other team members to ensure consistency

Maintains Technical Knowledge by

  • Attending and participating in applicable company-sponsored training
  • Attending and participating in applicable continuing education in Human Resources
  • Reviewing publications

Qualifications:

Education:

  • Bachelor’s degree in Human Resources or related field required
  • SPHR/PHR certification preferred

Experience:

  • 10+ years in Human Resources within a service organization
  • Working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee relations, diversity, performance management, federal and state respective employment laws required
  • Experience in the areas of training and development and/or recruiting preferred
  • Experience working with computer software including Word, Excel, and Access required

Additional skillset:

  • Ability to maintain confidentiality a must
  • Ability to work in a group setting and independently
  • Ability to adjust to changing priorities
  • Excellent attention and orientation toward meticulous work; strong organizational skills
  • Excellent interpersonal and communication skills, both verbal and written
  • Strong conflict management skills
  • Ability to manage relationships at all levels and at multiple office locations
  • Ability to maintain a professional and positive attitude

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