HomeHead/VP/CEO/President/GMHR Data & Reporting Lead | Glaxo SmithKline | Bangalore

HR Data & Reporting Lead | Glaxo SmithKline | Bangalore

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We are a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have 3 global businesses that research, develop, and manufacture innovative pharmaceutical medicines, vaccines, and consumer healthcare products. We aim to bring differentiated, high-quality, and needed healthcare products to as many people as possible, with our scientific and technical know-how and talented people. We strive to attract the best people and to create an environment that empowers and inspires.

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With such a diverse global workforce, GSK needs a team of HR experts to support and improve the lives of our patients, consumers, and employees. Our values-led, high-performance culture is anchored by our HR team, and you can be part of keeping this momentum.  We need to continue to equip our people to fulfill their potential and to get the most out of their careers, and HR helps facilitate that progress. By joining us, you’ll help to create an environment where people feel inspired. There’s always more to discover and a growing team to learn from.

Position: Regional Compensation Process Manager

Location: Bangalore, Karnataka, India

Job Description:

With such a diverse global workforce, GSK needs a team of HR experts to support and improve the lives of our patients, consumers, and employees. Our values-led, high-performance culture is anchored by our HR team, and you can be part of keeping this momentum.  We need to continue to equip our people to fulfill their potential and to get the most out of their careers, and HR helps facilitate that progress. By joining us, you’ll help to create an environment where people feel inspired. There’s always more to discover and a growing team to learn from.

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following.

  • Deliver services against Global Value Stream Metrics and standards utilizing Dashboards and available data analytics to ensure personal and team performance meet all agreed service standards and any CI opportunities are identified and followed up accordingly.
  • Deliver against all compliance imperatives including support for local and global Data Audits, local legislative needs, protecting Data Privacy at all times, and adhering to confidentiality requirements to promote zero breaches of compliance policies.
  • Provides effective coaching (with input from the Quality Assurance & Effectiveness teams), development (utilizing the 70/20/10 model as a guide), and performance management of a team of Analysts ensuring alignment with GSK IPTc Values and Expectations and optimizing team performance.
  • Ensure effective prioritization of work and appropriate workforce planning for the incoming workload.
  • Resolves operational & service issues – acting as the escalation point as appropriate, ensuring stakeholders & customers are kept informed of the status of their issue.
  • Partners with external HR service providers and other groups within the HR service delivery model to ensure processes are optimized to deliver excellent service to the customer.
  • As needed, manages projects within PS&S Centre and engages stakeholders to facilitate change management.
  • Understands the use of on-line tools and HR systems and can act as a subject matter expert on a wide range of diverse and complex issues and provide guidance as it relates to HR transactions.
  • Works to support the ongoing engagement & resilience of the team.
  • Take accountability for ensuring all relevant Service Operating Procedures are fit for purpose and governed according to accepted Global standards.
  • Lead the team to support employees, managers, and HR on Workday reporting request (scheduled and ad hoc).
  • Possesses deep knowledge of Workday reporting serving as subject matter understanding the downstream impact of transactions
  • Generates and analyses service KPI’s when requested.
  • Develop capability for sophisticated data analysis that provides both retrospective and prospective actionable insights that improve service.
  • Will create appropriate global, regional, and local metrics/dashboards to provide oversight and insights to performance with an expectation of driving continuous improvement.
  • Develop new tools, improve existing ones in order to support People Service Center metrics and performance.

We would like to speak to you if you have these experiences and Skills.

  • Experience working in an HR Shared Services, Support Centre, or Customer Support environment.
  • Demonstrated technical, analytical skills, and experience in working with metrics.
  • High level of expertise in standard MS Office Software (excel and word)
  • Performance-driven / Focus on results

Knowledge of relevant technology that aid in process improvement and governance (e.g. QlikView dashboards, Power BI, Workday, Service Now, etc.)

If you Meet the Above Criteria,

Click Here to Apply Now
 

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