HomeCustomer CentricManager - Customer Insight | Sanofi Healthcare | Mumbai, India

Manager – Customer Insight | Sanofi Healthcare | Mumbai, India


Sanofi is dedicated to supporting people through their health challenges. We are a global biopharmaceutical company focused on human health. We prevent illness with vaccines, provide innovative treatments to fight pain, and ease suffering. We stand by the few who suffer from rare diseases and the millions with long-term chronic conditions.

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With more than 100,000 people in 100 countries, Sanofi is transforming scientific innovation into healthcare solutions around the globe.

“Sanofi, Empowering Life”

Designation: Manager – Customer Insight

Location: Mumbai, Maharashtra, India

Job Description:

Duties & Responsibilities

  • To drive the Secondary and  Primary research requirement aligned to the business priorities for EP BU
  • To identify risks and opportunities for the business and support key decisions on business strategy with customer and market insights
  • To lead the  market performance output through secondary data  like CMARC, and IQVIA, etc. and generate queries from both PMT & BU’s
  • Knowledge of EMR
  • Adherence to strong compliance and PV requirement for all researches to be undertaken
  • Generating and updating routine tools for business reviews and performance management tools

Desired Knowledge, Skills & Competencies/Language

  • An in-depth understanding of the pharmaceutical market and therapy areas …

  • Strong  analytical skills for data analysis to develop  recommendations

  • Transversal collaboration: Forge effective relationships with various stakeholders (both internal and external), which are part of the Market Research initiatives

  • Ensure effective delivery of work through self and others in accordance with the project timelines and quality parameters

  • Innovation led thinking – implement innovative ways of research within CI perimeter

  •  MS Excel, MS ppt, knowledge of  IQVIA and C marc tools are an added advantage

Qualification: B.Sc/B.Pharma, MBA/PGDM

Experience: 6-8 years of experience in marketing/market research. Out of which the last 2 years’ experience should be in CI  role from a peer pharma company or agency (IQVIA etc) or from consulting. Pharma Experience is Added Advantage

Salary: Negotiable

Contact Details:

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