HomeProductionManager Technical Training (QA) | Syngene International | Bengaluru

Manager Technical Training (QA) | Syngene International | Bengaluru


Incorporated in 1993, Syngene International Ltd. is an innovation-focused global discovery, development, and manufacturing organization providing integrated scientific services to the pharmaceutical, biotechnology, nutrition, animal health, consumer goods, and specialty chemical industries around the world.


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Syngene’ s clientele includes world leaders such as Bristol-Myers Squibb, Baxter, Amgen, GSK, Merck KGaA, and Herbalife. Its innovative culture is driven by the passion of its 4240- strong team of scientists who work with clients from around the world to solve their scientific problems, improve R&D productivity, speed up time to market and lower the cost of innovation.

Position: Manager – Technical Training (QA)

Location: Bengaluru, Karnataka, India

Department: Quality Assurance

Job Description:

Job Purpose: The purpose of this job is to manage the technical training within the quality functions.

Key Responsibilities: 

  • Coordinate the technical training initiatives for Quality.
  • Connect with the BU QA and BU Leads on relevant technical training to be conducted
  • Develop training contents for classroom training in consultation with the stakeholders
  • Identification and certification of internal trainers for classroom training.
  • Ensure training is conducted as per schedule

  • Coordinate the external and internal facilitators for conducting training along with the L&D team.
  • Ensure identified employees for training are notified on a timely basis
  • Mapping out training plans based on the JD. Ensure the recurring training plan are mapped and executed as per JD
  • Choosing appropriate training methods (virtual, simulated, mentoring, on the job training, professional development classes, classroom, etc.) in consultation with the reporting manager.
  • Establish processes to monitor the results of training participants and collect feedback on training instructors to determine the effectiveness and identify areas for improvement
  • Closely work with the L&D Team and the Head of the departments on skill gap analysis and organize training.
  • Forming the main conduit/link between Syngene and BBRC QA and establish an effective communication process with the client

  • Understanding client expectations in terms of Data Quality and ensure SLA compliance with the teams.
  • Ensuring that the execution team gets a clear and thorough understanding of the quality requirements of BBRC.
  • Bring together the cross-functional teams of quality (and where relevant, other departments) to form a seamless group to deliver on client quality requirements.
  • Escalation management and conflict resolution where relevant
  • Organize BMS – Syngene Quality council meeting; review of the improvements changes that would affect the systems and implement the follow-up action indicated post review.
  • Coordinate the Quality forum with BBRC-BMS- Syngene and track the action items
  • Organize Q-Q (QA Syngene -QA BBRC) meetings at and track the action items
  • Follow environment, health, and safety (EHS) requirements at all times in the workplace ensuring individual and lab/plant safety
  • Attend training on environment, health, and safety (EHS) measures imparted company

Technical/Functional Skills:

  • Hands-on experience as learning administrator in Learning Management System (LMS)
  • Knowledge of modern training techniques and tools in technical subjects
  • Experience in designing technical course content
  • Ability to address training needs with complete courses

Behavioral Skills:

  • Good influencing skills
  • Quick learner
  • Good team player
  • Self-motivated

Qualification: Graduation/ Post graduation (Science/ Technology)

Experience: 10-12 Years of Total Experience, Out of which 5-7 Years of Relevant Exp.

Salary: Negotiable

Contact Details:



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